Terms & Conditions

1. Identification details

The website racooncleaning.ro is operated by Racoon Cleaning SRL, CUI 50248658, Trade Register J05/1626/2024, Oradea, Romania. Contact: [email protected], phone 0753 629 216.

2. Website purpose

The website presents Racoon Cleaning SRL services, including cleaning, landscaping and irrigation systems. The published information is general and informational.

Through forms and contact links, users may request information or a non-binding quote. Sending a request does not automatically create a contractual relationship.

3. Quotes and contracting

Quotes are established individually based on job type, area, difficulty, location, access, materials, equipment and other relevant details.

Final prices, deadlines and conditions are confirmed directly with the client. No information on the website represents a binding legal offer unless expressly confirmed in writing by Racoon Cleaning SRL.

4. User obligations

The user undertakes to provide accurate and complete information when requesting a quote and not to use the website for illegal, abusive purposes or in ways that may affect its operation.

5. Limitation of liability

Racoon Cleaning SRL makes efforts to keep website information accurate and up to date, but does not guarantee the complete absence of errors or technical interruptions.

The company is not liable for damages caused by improper use of the website, its temporary unavailability or the content of external services linked from the website.

6. Intellectual property

The texts, website structure, logo, graphic elements and visual materials belong to Racoon Cleaning SRL or are used with permission. Copying, distributing or reusing them without consent is prohibited, except where allowed by law.

7. External links

The website may contain links to external services or authorities, such as ANPC, ANSPDCP, Facebook, Instagram or WhatsApp. Racoon Cleaning SRL does not control their content and is not responsible for their policies.

8. Dispute resolution

Consumers may consult information on Alternative Dispute Resolution on the ANPC website: https://anpc.ro/ce-este-sal/.

For data-protection matters, the competent authority is ANSPDCP: https://www.dataprotection.ro.

9. Applicable law

These terms are governed by Romanian law. Any disputes will be settled amicably first and, failing that, by the competent courts under applicable law.

10. Changes to terms

Racoon Cleaning SRL may change these terms when necessary. The applicable version is the one published on the website on the access date.